Refund & Cancellation Policy
At Hidden Oaks Resort, we understand that travel plans can change. Our goal is to provide flexibility while protecting the availability of our accommodations for all guests.
Reservation Confirmation
Reservations are confirmed once payment has been successfully processed and you receive a confirmation email.
Cancellation Policy
Our cancellation policy will be displayed during the booking process and applies to all reservations unless otherwise stated. If you need to cancel or modify your reservation, please contact us as soon as possible.
Refunds
Approved refunds will be processed to the original payment method. Processing times may vary depending on your financial institution.
Service fees charged by third-party booking platforms or payment processors may be non-refundable.
No-Shows
Guests who do not arrive for their scheduled reservation and do not notify us in advance may forfeit their reservation and any applicable payments.
Early Departures
Refunds are generally not provided for shortened stays, early departures, or unused nights unless required by law.
Reservation Changes
Requests to modify reservation dates are subject to availability and current pricing. Additional charges may apply.
Questions
If you have questions regarding your reservation or cancellation policy, please contact us:
Hidden Oaks Resort
Email: info@hiddenoaksresort.com